Customer
Care
An approved BC/DR policy is in place. In case any branch is
unable to function due to any calamity or disaster, its customers can continue
their transactions through any other branch.
Call
Center Toll Free No. (24 Hours)
Call Center
|
1800 22 1911
|
Customer related
Services
|
Credit Card Call Center
|
1800 222 368 (Toll Free
) & 022-66387737 ,66387743
|
Customer related
Services for Credit Card
|
PMJDY
Grievance Redressal Email ID:
pmjdy.grievances@nic.in
National
Toll Free Number 1:
1800 110 001
National
Toll Free Number 2:
1800 180 1111
ATM Help Desk
FAX - 022 22630104
FAX - 022 22630104
Type of
assistance
|
Contact
Number
|
Mail
ids for communication
|
Card Hot
listing /
Card not working |
1800 22 1911
|
|
Card not working for
online registration / transaction.
|
STD Code - 022 49197323
|
|
For failed transaction
in ATM/POS/Online & Account debited requiring reversal
|
STD Code - 022 49197314
/15
|
|
Departmental telephonic
contacts during Office hours only .
Otherwise, you may please contact at general 24x7 toll free no. 1800 22 1911 |
||
For Debit Card HOTLISING by sending SMS from registered mobile:
|
||
Now you can block your
lost card by sending SMS to phone no.91+9967533228 as follows:
1. LOST : For blocking all cards linked to mobile 2. LOST <space> card no. : For blocking specific card no. 3. LOST<space>Account no. : For blocking card in specific account |
||
Internet
Banking
Internet Banking
|
1800 22 1911
|
Internet Banking
enquiry, Mobile Banking.
|
Digital Transactions Help
Email
address
|
digitalsupport@centralbank.co.in
|
UPI and BHIM app help
Phone No.
|
Email address
|
|
For technical issues
|
022-67123682 / 27570987
|
|
For Reversal/failed
transactions
|
022-61648613
|
Public Complaints
The Complaint, if any
with the Bank, may be taken up with the following officer :
|
|
Name
|
Mr. Amitabh Gupta
|
Designation
|
Asst. General Manager
(Customer Service and Complaints)
|
Address
|
Central Bank of
India,
Operations Department, Central Bank Building, 2nd floor M.G. Road, Hutatma Chowk, Fort, Mumbai 400 023 |
Telephone
|
022 - 22617896
|
Fax
|
022 - 22643054
|
Facility of On -Line
Complaint
|
Customer will get
Unique Identification Number (UIN) while lodging on- line complaints using
the option given below. This UIN will help the complainant in tracking the
latest position of complaint in future. Alternatively Customer may
mail their complaint on email ID complaints@centralbank.co.in
|
customer service No.
|
022 61648708 CM
022 22643056 SM |
Central Bank Of India Help Line And Customer Care Numbers
Reviewed by SNAPBYTE
on
April 06, 2018
Rating:
Reviewed by SNAPBYTE
on
April 06, 2018
Rating:
